Client & Administrative Coordinator

JOB DESCRIPTION

The Client & Administrative Coordinator will act as the lead administrator and coordinator for the boutique's daily operations, ensuring that every client interaction and back-end process runs smoothly. This role is ideal for someone with a passion for the bridal industry, exceptional organizational skills, and a drive to deliver outstanding service.

RESPONSIBILITIES INCLUDE:

• Acting as the lead administrator and coordinator for daily operations.
• Assisting the Owner and Managers with all day-to-day operational tasks.
• Confirming bridal appointments, fittings, and follow-ups via phone, email, and scheduling software.
• Managing all brides and evening wear gown receiving, ensuring accuracy and proper handling upon delivery.
• Track all operational order supplies, and inventory to ensure timely product availability.
• Assisting with the management and organization of physical inventory on hand.
• Assist with gown pick-up, bridal appointments, and other appointments as needed to provide seamless client service.
• Handling client inquiries and providing brides with product information, appointment scheduling, and other related assistance.
• Assisting with brides’ invoicing, payment tracking, and other administrative tasks.
• Supporting the training process for incoming team members.
• Ensuring a welcoming and professional atmosphere in the boutique or office.
• Managing bridal files, including order forms, pick-up slips, and any additional client information.

QUALIFICATIONS:

We are looking for a candidate who:

• Has experience in an administrative or customer service role (bridal or fashion industry experience is a plus).
• Possesses strong organizational and multitasking skills with exceptional attention to detail.
• Is an excellent communicator, both written and verbal.
• Is proficient in scheduling tools, spreadsheets, and customer management software.
• Has a friendly, professional demeanor and a passion for creating positive client experiences.
• Can thrive in a fast-paced environment and handle pressure with grace.
• Is flexible and available to work weekends based on client needs.

WHAT WE OFFER:

• Salary $20 - $22 per house based on the experience
• Eligible for commission and tips
• Paid two weeks vacation after completing 90 days probation period
• Three Sick days
• 401k Retirement plan
• Opportunities for growth in the bridal and fashion industry.

HOW TO APPLY:

To apply, please send your resume and a cover letter highlighting your relevant experience to hebaadat@thebridalroom.net & thebridalroomstoremanager@gmail.com

Bridal Stylist - Part Time

THE OPPORTUNITY
McLean, VA, 22101
Start Date: ASAP

Hours of Work: Part Time; Sat & Sun availability required.

SALARY: $16-$17 per hour depending on experience, plus commission and Tips.

BENEFITS:
Three Sick Days
Room to grow within the company
Commissions and Tips

Do you love fashion and bridal? Are you customer-service and sales focused?

We are seeking someone who has passion for bridal fashion, enthusiastic, motivated, and loves to celebrate love stories. Have experience with fabric, fashion trends, and gowns structures and can deliver “beyond the dress” experience to our brides.

We are looking for an exceptional Senior Bridal Stylist who is:

• Excited to work in a very fast environment,
• Strong background in fashion, bridal gown alterations and sales.
• Not easily overwhelmed,
• Optimistic and outgoing,
• Can close at least 70% of their sales
• Thrilled to work with different personalities
• Not afraid of doing hard work along the way.
   

WHAT WE DO

The Bridal Room offers an intimate and private bridal shopping experience for brides and their bridal parties in a private bridal suite and beautiful environment. Our ultimate goal is to provide a curated selection of gowns with unforgettable shopping experience. We ensure every bride is paired with an experienced bridal consultant that will take the time to hand select gowns before the appointment and help her to navigate through the process of selecting her wedding gown.

Our team culture is fun-loving, family run and caring while diligent. Taking care of our fellow team members, and our customers, is always top of our mind. We believe the best assets of our business are the employees.

Roles and Responsibility:

• Create a welcoming environment.
• Immediately welcome customers as they enter the boutique and proactively offer assistance.
• Work one-on-one with brides to style them for their wedding day.
• Helping brides with their accessories and booking alterations appointments.
• Assist with alterations appointments.
• Be an expert on product, policies and the The Bridal Room brand.
• Identify and communicate inventory needs based on client feedback.
• Participate in Pre-Market focus groups with the buying team.
• Meet and exceed individual sales goals.
• Mentor and train new sales stylists.
• Creating a positive environment and experience for brides and guests in a comfortable, friendly retail environment.
• Conducting everyday tasks within the salon including greeting customers, answering phones, responding to customer inquiries, scheduling appointments.
• Contribute to the overall success of the store. This includes but is not limited to client communication.

Requirements:

• Must have prior experience in sales or a customer service position
• Ability to work individually and in a team to achieve targeted results
• Hard working and dynamic person with strong multi-tasking skills
• Impeccable presentation and communication skills
• The ability to build and maintain strong relationships with our customers from the initial consultation to closing the sale
• The ability to learn quickly and retain information regarding new and existing style
• Fashion background preferred but not required
• Strong attention to detail
• Ability to perform sales processes and techniques to achieve company sales goals.
• Ability to stand for a long period of time, lift boxes and move through the salon
• Must deliver excellent customer service at all times
• MUST be available on the weekends but we are flexible.

Please email your resume to thebridalroomva@gmail.com